About the Authors

The blogs from Mintek are a team effort. Contributing Authors include Stuart Smith, Chris Kluis, Ty Abrahams, Lee Reeves and Kevin McConnell.

About Mintek

Mintek Mobile Data Solutions is a turn-key solutions developer providing access to customer, employee and asset information beyond the 'traditional office.'

Through multiple devices and platforms, we strengthen our clients mobility by providing key information as they perform their work in the field. Timely access to data provides for better business decisions that improve operational efficiency.

Since 1987, Mintek Mobile Data Solutions has provided complete system solutions to hundreds of clients and thousands of mobile users throughout North America include the Fortune 100 and privately owned SMBs.

Our simple premise is that our technology must provide a rapid, verifiable return on the investment. Our promise to you is that it will.

Enterprise Asset Management

Top EAM and CMMS Stories of the Week 2.05.2010
Sunday, Feb 7, 2010 Stuart Smith
The week leading up to the Super Bowl is always busy and distracting. We hope everyone had a great time watching the game and/or their favorite commercials. Just in case you did not have the opportunity to see our blogs and voter links ...Read More
Cleaning Out The Cobwebs Of Your CMMS/EAM System
Friday, Feb 5, 2010 Stuart Smith
I recently ran across an excellent article on ReliablePlant.com that discussed the development of Enterprise Asset Management and the need to understand how management must adopt new perspectives in order to better utilize CMMS / EAM systems to...Read More
Replacing Hand Holding with Handhelds For Your EAM
Thursday, Feb 4, 2010 Stuart Smith
Facility managers barely have the time to breath during day with some days seeming like one giant interruption. When no time is available then you have to create more time. One of the first things a facility manager should do is figure out what...Read More

Cable Door-to-Door CRM

Are You Losing The Sales Edge To Technology
Wednesday, Feb 3, 2010 Stuart Smith
Technology is changing rapidly and with this change comes the challenge of keeping up with The Joneses . For cable MSOs , The Joneses are the competitors who offer voice, data and wireless services. Yesterday's double play of video (TV) and...Read More
Conquering Coaching and Training Barriers with CRM
Friday, Jan 8, 2010 Stuart Smith
Like an old broken record (yes - I did say record) you hear the sales management team make excuses for poor performance of DSRs . You can hear their echo in your sleep as they profess that they just don't have the time to make sure Johnny and...Read More
5 Reason to Sell Cable Services During the Holidays
Wednesday, Dec 16, 2009 Stuart Smith
In some industries, sales has a tendency to slow down at the end of the year as sales staff prepare for the holidays and many potential clients are away. In the cable industry, this holiday season is the ideal time to be selling. The reason;...Read More

Cable CPE & Warehouse Management

Why Do A Serialized Reconciliation
Tuesday, Jan 19, 2010 Stuart Smith
A serialized reconciliation provides detailed Customer Premise Equipment (CPE) information traceable by the serial number on each piece of equipment. Tracking by serial number also eliminates guesswork of CPE repair by creating a history for each...Read More
Cast CPE Reconciliation Nightmares Into Oblivion
Monday, Jan 11, 2010 Stuart Smith
Reconciliations , the word brings groans from warehouse and accounting staff. You can hear them cry out - "No Mas, No Mas". Monthly/Quarterly and Annually, morale dips and senior management braces for the latest CPE loss statistics. CPE ...Read More
Watching Out For CPE Holiday Theft
Tuesday, Dec 22, 2009 Stuart Smith
Ahhh, The holiday season is here. So many of us look forward to seeing that new electronic device under the tree. Even better if the device is a flat screen HDTV or new computer. These are fantastic presents but their arrival brings about an...Read More