About the Authors

The blogs from Mintek are a team effort. Contributing Authors include Stuart Smith, Chris Kluis, Ty Abrahams, Lee Reeves and Kevin McConnell.

About Mintek

Mintek Mobile Data Solutions is a turn-key solutions developer providing access to customer, employee and asset information beyond the 'traditional office.'

Through multiple devices and platforms, we strengthen our clients mobility by providing key information as they perform their work in the field. Timely access to data provides for better business decisions that improve operational efficiency.

Since 1987, Mintek Mobile Data Solutions has provided complete system solutions to hundreds of clients and thousands of mobile users throughout North America include the Fortune 100 and privately owned SMBs.

Our simple premise is that our technology must provide a rapid, verifiable return on the investment. Our promise to you is that it will.

Enterprise Asset Management

Top EAM and CMMS Stories of the Week 3.12.2010
Monday, Mar 15, 2010 Stuart Smith
Springtime and severe storms are just around the corner. Don't forget to set your clocks this weekend. We hope everyone had the opportunity to read our blogs and check out website. However, just in case you did not have the opportunity to see...Read More
Creating EAM Mobility For Manufacturers
Monday, Mar 15, 2010 Stuart Smith
Creating mobility is the integration of handheld technologies into the daily operations of a manufacturer. The advantage of handheld devices is they provide efficiency oriented operations the ability to communicate real or near real-time for both...Read More
How Ready Are Schools For Severe Storms
Monday, Mar 15, 2010 Stuart Smith
I was watching a wave of nasty storms race across the Florida coastline past my office this afternoon. The storms tossed debris like dust, ripped siding off a nearby building and lifted up loose shingles off the roof allowing the driving rain to...Read More

Cable Door-to-Door CRM

Cable CRM Satire
Wednesday, Mar 3, 2010 Stuart Smith
This article is about all the good things that will happen when you buy cheap off the shelf Customer Relationship Management ( CRM ) software instead of shopping for the best value. With cable revenues shrinking, the boss has instructed you to...Read More
How to Choose a Best Of Breed CRM
Wednesday, Feb 24, 2010 Stuart Smith
Customer Relationship Management ( CRM ) software is all about finding better ways to manage the interaction between your company and prospective/existing/lost clients. The ultimate goal is to increase operating margins through sales efficiency,...Read More
Are You Losing The Sales Edge To Technology
Wednesday, Feb 3, 2010 Stuart Smith
Technology is changing rapidly and with this change comes the challenge of keeping up with The Joneses . For cable MSOs , The Joneses are the competitors who offer voice, data and wireless services. Yesterday's double play of video (TV) and...Read More

Cable CPE & Warehouse Management

Why Convert Distribution to a Hub and Spoke Model
Monday, Feb 22, 2010 Stuart Smith
A hub and spoke model is essentially a centralized distribution system where customer premise equipment ( CPE ) inventory is processed and then shipped to smaller nodes or directly to consumers. The smaller nodes may be smaller warehouses, office...Read More
Why Do A Serialized Reconciliation
Tuesday, Jan 19, 2010 Stuart Smith
A serialized reconciliation provides detailed Customer Premise Equipment (CPE) information traceable by the serial number on each piece of equipment. Tracking by serial number also eliminates guesswork of CPE repair by creating a history for each...Read More
Cast CPE Reconciliation Nightmares Into Oblivion
Monday, Jan 11, 2010 Stuart Smith
Reconciliations , the word brings groans from warehouse and accounting staff. You can hear them cry out - "No Mas, No Mas". Monthly/Quarterly and Annually, morale dips and senior management braces for the latest CPE loss statistics. CPE ...Read More